Privacy Policy & Text Messaging Terms

Last updated November 10, 2026. This policy covers Chattanooga Move Guide, a free relocation resource whose real estate services are provided by a licensed agent of Keller Williams Greater Downtown, Chattanooga, Tennessee. Questions: reply to any of our emails or call (423) 664-1900.

What we collect

What you enter in our form: name, email, phone (optional), whether you're renting or buying, timeline, budget, bedrooms, where you're moving from and any message, plus the page you submitted from and whether you checked the consent boxes. Our host keeps standard server logs (like IP address and browser type) for security. We don't use advertising cookies or tracking pixels.

How we use it

  • To send your move plan and answer your questions about renting, buying or moving to the Chattanooga area.
  • If you agreed to calls and texts, to contact you by phone and text about your move, listings and market updates.
  • If you agreed to emails, to send listings and move tips. Every email has a way to unsubscribe.
  • To keep records required for real estate licensing and compliance.

Who we share it with

We don't sell your information. It is shared with the licensed Keller Williams Greater Downtown agent who handles your request, with service providers that help us run this site (hosting, email, spreadsheets), with the brokerage as required for licensing and compliance, and with others only if you ask (for example a lender) or the law requires it. Mobile information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent are not shared with any third parties.

Text messaging terms

  • Program: texts from Chattanooga Move Guide's licensed Keller Williams Greater Downtown agent about your move, listings and market updates.
  • How you join: checking the call and text consent box on our form, or texting us first.
  • Frequency varies. Message and data rates may apply.
  • Reply STOP anytime to opt out (you'll get one confirmation). Reply HELP for help, or call (423) 664-1900.
  • Carriers are not liable for delayed or undelivered messages. Consent is not a condition of any purchase or service.

Your choices

Ask us anytime to update or delete your information or stop contacting you by replying to any email. We keep records only as long as needed for these purposes or as required by law.

Children

This site isn't intended for anyone under 18.